If the alignment page does not print automatically, follow these steps to print one manually:. Press the Scan button. Is my Windows version bit or bit? HP has scanned your product but currently has no suggestions for driver updates. Follow these steps to check the condition of the paper. Align the print cartridges Follow these steps to align the cartridges. Load at least 10 sheets of paper into the tray, but do not overload the tray.

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Please verify your product is powered on and connected, then try again in a few minutes.

Printer Specifications for HP PSC , v, xi, and s Printers | HP® Customer Support

Remove the rear access door. We were unable to find any drivers for your product.

Operating System – Windows 7, Windows 8, Windows 8. Remove the plastic tape. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with ppsc service? Be careful not to push the paper in too far, which can cause paper jams.

Remove selected files Download files.

HP PSC xi All in one does not respond for scan – Microsoft Community

Close the top lid, and then press the Scan button on the control panel. Review the following sections to learn about the common causes and how to prevent the issue. Install the new cartridge. The list of all available drivers for your product is shown above. 13155xi the product does not complete cartridge alignment, it will print a cartridge alignment sheet every time you turn on the product.


HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Replacing the Print Cartridges

Reload the paper Pull out the tray extender, and then flip open the paper catch. Europe, Middle Pac, Africa. Without turning off the product, disconnect the power cord from the back of the product.

Press and hold the Cancel button, and then press the Start Copy Color button. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. Click File, and then click Print. Listen for the rubber paper-pick rollers; you should be able to hear them rotating.

The quality of the paper can also make a difference. I suggest you run the print troubleshooter on the system and check if it helps to resolve the issue. Prepare the replacement cartridge Follow these steps to remove the new cartridge from its packaging and remove the protective nozzle tape ph nozzles. AC to volts – 1 A Hz, grounded Output voltage: Environmental specifications Recommended operating temperature range: Click OKand then click OK again to print the document.


PictBridge specifications File format: Copying specifications Walk-up black-and-white or color copy capability. Rotate and clean the paper feed rollers. You need to use 10 to 25 sheets of paper only for purposes of these troubleshooting steps. Slide the paper width guide inward until it stops at the edge of the paper.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Adjust the paper settings in the print driver The product might not pick up paper if the paper size and type in the paper tray do not match the size and type settings in the print driver.

In the Width and Length 1315ci, type the dimensions.

Check the rollers on the rear access door. We were unable to retrieve the list of drivers for your product.